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Refund and Exchange Policy 

All new, unused merchandise sold by Autsome brushes can be returned or exchanged  within 30 days of purchase. Returns for purchases with valid proof of purchase will be exchanged, refunded in cash, credited to your debit or credit card used to make purchase. Refunds will be issued to the original form of payment (credit card, PayPal, cash etc. If you're missing your receipt, we may be able to locate it in our payment system by looking up emails or names

Original shipping charges will be fully refunded in the event that the return is the result of an error by Autsome Brushes. Exceptions may apply (including Express Delivery). Items must be returned with all components for a full refund.


If your order is eligible for online return, you’ll receive a shipping label via email to print, attach and drop it off your return item at the original used shipment store’s closest location to your home. For more help call us at 215-651-7487


Returns and exchanges  are only accepted for items purchased from Autsome brushes.